Job description:

A. Payroll Management

• Manage and oversee the monthly payroll process to ensure accurate and timely salary payment.
• Verify attendance, overtime, allowances, commissions, incentives, deductions, unpaid leave, and other payroll-related items.
• Review payroll reports and ensure accuracy before submission for management approval.
• Coordinate statutory contributions and payroll-related matters, including EPF, SOCSO, EIS, PCB, and other applicable requirements.
• Maintain accurate and confidential payroll records.
• Investigate and resolve payroll discrepancies and employee salary-related enquiries.
• Ensure payroll information is handled with strict confidentiality.

B. Compensation & Benefits

• Manage the companys compensation and benefits programmes.
• Review and administer salary structures, allowances, incentives, commissions, bonuses, and other employee benefits.
• Coordinate salary reviews, increments, promotions, and adjustments based on company policy and performance.
• Monitor market practices and recommend improvements to compensation and benefits where appropriate.
• Ensure employees receive accurate information regarding their salary and benefits.
• Maintain proper records of employee compensation and benefits.

C. Employee Relations & Staff Issues

• Handle employee enquiries, grievances, complaints, and workplace concerns professionally and confidentially.
• Investigate employee misconduct, disciplinary matters, workplace incidents, and complaints when required.
• Conduct counselling and disciplinary meetings together with the relevant managers.
• Prepare and issue appropriate HR documentation, including warning letters, show-cause letters, and other disciplinary correspondence where necessary.
• Advise management and department heads on employee relations and disciplinary matters.
• Ensure staff issues are handled fairly, consistently, and in accordance with company policies.
• Maintain strict confidentiality regarding sensitive employee information and cases.

D. Probation & Performance Management

• Monitor employee probation periods and ensure timely completion of probation assessments.
• Coordinate confirmation, extension, or termination of probation where applicable.
• Implement and monitor employee performance management processes.
• Assist managers in setting KPIs and performance expectations.
• Handle performance improvement plans for underperforming employees.
• Maintain proper documentation of employee performance and assessments.

F. HR System Management

• Manage and maintain the companys HR system and employee database.
• Ensure employee information, attendance, leave, payroll, and other HR records are accurate and updated.
• Monitor system functionality and troubleshoot HR system issues.
• Coordinate with HR system vendors or IT support when required.
• Ensure proper user access, data security, and confidentiality of HR information.
• Generate HR reports and analytics from the HR system for management review.
• Identify opportunities to improve HR processes through system automation and digitalisation.

G. Leave, Attendance & Workforce Administration

• Monitor employee attendance, lateness, absenteeism, overtime, and leave records.
• Ensure proper approval and documentation of leave and overtime.
• Monitor attendance trends and highlight recurring issues to management.
• Ensure accurate integration of attendance information with payroll.
• Work closely with department heads to address attendance and manpower issues.

H. HR Policies, SOP & Compliance

• Develop, review, and update HR policies, procedures, employee handbooks, and SOPs.
• Ensure employees understand and comply with company policies and procedures.
• Ensure HR practices are aligned with applicable Malaysian employment laws and regulations.
• Maintain proper HR documentation and records for audit and management purposes.
• Keep management informed of significant changes in employment requirements that may affect the company.

I. HR Reporting & Management Support

• Prepare monthly and ad-hoc HR reports for management.
• Monitor and report on headcount, turnover, absenteeism, payroll costs, overtime, recruitment, and employee performance.
• Provide HR analysis and recommendations to support management decision-making.
• Maintain accurate HR statistics and documentation.
• Support management on HR and operational projects as required.

Qualifications:

• Bachelor's Degree in Human Resource Management, Business Administration, Psychology, or a related field (required).
• Minimum of 5 years of experience in human resources, with at least 2 years in a managerial role.
• Professional HR certification is preferred (e.g. PHR, SPHR, SHRM-CP, SHRM-SCP, or MIHRM certification/membership).
• Strong knowledge of the Employment Act 1955, Industrial Relations Act 1967, other relevant Malaysian labour laws, HR policies, and best practices.
• Excellent communication, interpersonal, leadership, organisational, and problem-solving skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proficient in HRIS, Microsoft Office applications, HR management software, and HR analytics/reporting tools.
• Fluent in both spoken and written English and Mandarin to effectively communicate with the Managing Director and Mandarin-speaking stakeholders.
• Must be female due to female working environment

Why is This a Great Opportunity:

Salary Type : Monthly

Salary Min : RM 8000

Salary Max : RM 12000

Currency Type : MYR